Terms & Conditions for Using the Jelive Platform

Jelive (jelive.bet) is an international online betting and gaming platform operating under a valid license. These Terms and Conditions ("Terms") constitute a legally binding agreement between Jelive and the user.

These terms apply to all Jelive services — including Sports Betting, Live Casino, slots, virtual games, and all other products. Our services are available only in jurisdictions where online betting is legally permitted.

• Although these terms are provided in Bengali, the English version shall prevail in the event of any legal dispute.
• Jelive reserves the right to modify these terms at any time.
• Continued use of the service following any changes to the terms will be considered acceptance of the new terms.
• Jelive's services are strictly prohibited for anyone under the age of 18.

To use Jelive's services, you must create a personal account. All information provided at the time of registration must be truthful, accurate, and complete.

• One Account Only: Each person may only register one account. Opening multiple accounts is strictly prohibited.
• Accurate Information: You must provide your full name, address, date of birth, and contact details accurately.
• Password Security: Keep your password strong and never share it with anyone.
• KYC Verification: A national ID or passport may be required before withdrawals above a certain amount are processed.
• Information update: Any changes to your personal information must be reported to Jelive immediately.

Jelive reserves the right to reject any registration application or close any account without providing a reason.

Jelive supports transactions via bKash, Nagad, Rocket, and card payments. All financial transactions are secured with SSL encryption.

• Minimum Deposit: ৳500 (five hundred BDT).
• Minimum Withdrawal: ৳1,000 (one thousand BDT).
• Processing Time: Mobile banking withdrawals are typically processed within 15–60 minutes.
• Same method: Withdrawals must generally be made through the same method used for the deposit.
• Verification: Additional identity verification may be required for large withdrawals.

Jelive is not responsible for failed payments. Any delays caused by banks or mobile banking providers are outside Jelive's control.

Jelive regularly offers a variety of bonuses and promotional offers. Each bonus comes with its own terms, which must be read before acceptance.

• Wagering requirement: Most bonuses require a minimum wagering amount before withdrawal. This is typically 10–30 times the bonus amount.
• Duration: Each bonus has a set expiry date. Any unused bonus will be forfeited once it expires.
• One Bonus Per User: Each bonus offer is applicable only once per person, household, or address.
• Bonus Abuse: If bonus abuse is detected, Jelive reserves the right to cancel the bonus and suspend the account.
• Right to Amend: Jelive reserves the right to modify or cancel any bonus offer at any time.

The following rules must be strictly followed when placing bets on Jelive. Violations may result in bet cancellation or forfeiture of winnings.

• Bet Confirmation: Once a bet is confirmed, it cannot be changed or cancelled unless Jelive decides otherwise under exceptional circumstances.
• Match Cancellation: If an event is cancelled, the stake for that bet will be refunded.
• Odds Changes: Odds in live betting can change rapidly. The odds displayed at the time of placing a bet are final.
• Maximum Win: A maximum win cap applies per bet, which varies by market and event.
• Technical errors: If incorrect odds are displayed due to a technical error, the affected bet will be considered void.
• Sports results: Bet outcomes will be determined based on official results announcements.

Jelive's betting rules follow international Sports Betting standards. In the event of any dispute, Jelive's decision shall be final.

The following activities are strictly prohibited on the Jelive platform. Violations may result in permanent account closure and forfeiture of all funds.

• Creating multiple accounts or using someone else's account.
• Participating in match-fixing or any form of fraudulent activity.
• Placing artificial bets with the intent to circumvent bonus terms.
• Placing bets using automated software or bots.
• Depositing funds obtained through money laundering or illegal sources.
• Harassing or defrauding other users.
• Attempting to hack into Jelive's systems.

Jelive may temporarily suspend or permanently close accounts under the following circumstances.

• Violation of these Terms & Conditions.
• Providing false or incomplete information.
• Suspicious or fraudulent activity.
• Failure to complete KYC verification.
• At the user's own request (self-exclusion).

Verified balances may be withdrawn before account closure, unless the closure is due to fraud. To close your account voluntarily, please contact the support team.

Jelive shall not be held liable for the following.

• Bets lost or missed due to internet connectivity issues.
• Transactions delayed due to third-party payment providers.
• Unexpected server downtime or technical issues.
• Account information compromised due to the user's own negligence.
• Financial losses from betting are entirely the user's responsibility.

To the maximum extent permitted by law, Jelive shall not be liable for any indirect, incidental, or consequential damages.

Jelive is committed to protecting your personal information. For details on how we collect, use, and safeguard your data, please refer to our In our Privacy Policy available.

• Your data will never be sold to third parties.
• Payment information is secured with 256-bit encryption.
• Information may be disclosed to authorities when required by law.

Jelive places responsible betting at the top of its priorities. We believe betting should be a source of enjoyment — not financial stress.

• Deposit Limit: Set daily, weekly, or monthly deposit limits to keep your spending within budget.
• Session limit: Limit your continuous betting sessions.
• Self-Exclusion: If needed, temporarily close your account for a set period.
• Reality Check: Review reports of your betting activity at regular intervals.

To learn more about responsible betting, visit our Responsible Gaming View page.

Jelive reserves the right to modify these terms and conditions, in whole or in part, at any time. Users will be notified of significant changes via their registered email or through a platform notice.

• The effective date of any changes will be noted at the top of the page.
• Continued use of the service after any changes constitutes acceptance of the updated terms.
• If you do not agree to the updated terms, you may close your account.

If you have any questions or complaints regarding these Terms & Conditions, please contact Jelive's support team.

• Email: support@jelive.bet
• Live Chat: 24/7 support is available in Bengali.
• Dispute Resolution: You must first attempt to resolve the issue through Jelive support. If no internal resolution is reached, you may appeal to the relevant licensing authority.